A great ride for a great price.
-About Product
Is the display easy to repair and replace?
Yes. This innovative display screen features a modular design, allowing replacement within 10 minutes. Most replacements can be done independently, or you can contact the nearest offline store for assistance.
Can I ride it in the rain? Is the battery waterproof?
Fiido E-bikes are ranked at IP54, which means Fiido E-bikes can deny water splashing from any angle, also dust protected. When you are riding Fiido bikes in rain, the bike would not be damaged by the rain drops, the splash of mud and water from the ground. However, it still leaves the bike susceptible to damage if faced with jets of water, or temporary or continuous immersion in water or wash with high-pressure devices.
Will the X unfold during pushing after folding?
No, the X features a folding magnetic suction device that securely holds it together when folded, ensuring it remains tightly connected during pushing.
Is there an anti-theft lock on the vehicle?
Yes, the X comes with a built-in smart anti-theft lock, which can be unlocked via password or mobile app, ensuring the security of your vehicle.
What are the differences between Fiido X 250W and 350W models?
①. 250W Motor:
Rated Power (W): 250W
Peak Power (W): 440.5
Torque (N·m): 32
Rated Speed (r/min): 270
②. 350W Motor:
Rated Power (W): 350W
Peak Power (W): 463.53
Torque (N·m): 38
Rated Speed (r/min): 270
③. When unlocked, the speed reaches 30km/h (Fiido X - 250W) or 32km/h (Fiido X - 350W).
What is the torque for different versions of Fiido X?
The torque for the 250W version is 32N-m, and for the 350W version, it is 38N-m.
What is the maximum speed achievable with the 250W and 350W versions?
Both versions can reach a maximum speed of 15.5MPH (25km/h).
Can the battery be removed?
The battery is removable and easy to replace, but frequent removal is not recommended to preserve the overall design.
Does the 1,350W version comply with local regulations? (For European customers)
Most European customers opt for the 250W version, and the legality of all products depends on local regulations.
How do I connect the X to the application?
Please download the "Fiido" application from Google Play Store or the iOS App Store. After registering an account, use the Bluetooth feature to connect your vehicle.
-Shipment
When will I receive the bike and accessories?
Normal orders take 3-7 business days for delivery.
How long is the warranty?
For most parts of the bike ,they come with a one-year warranty,please check our warranty page for more details.
Do I need to pay for shipping and duties?
Your address will enjoy free shipping and duty services. (For other locations) Free shipping and duties are included for the 48 contiguous states, excluding Alaska, Hawaii, Puerto Rico, and other U.S. territories. (For the United States)
