Payment Policy
What Kinds of Payment Methods Are Accepted?
Fiido Accepts the Paypal, Debit & Credit Card, Klarna.
Note: You can complete your order with your Debit & Credit Card via Paypal Guest Check Out ( no need to have a paypal account).
Payment Failures
If you encounter issues during payment, here are some common problems and solutions.
1. Credit Card Payment Failed with Code 80010: Transaction Do Not Honour
Cause: The card-issuing bank perceives the transaction as risky, particularly for overseas transactions. This can happen due to bank policies or if the cardholder has set a limit on online purchases.
Solution: Contact your card-issuing bank to authorize the transaction or verify that it’s your purchase. You may also need to adjust your online spending limits.
2. Credit Card Payment Failed with Code 80090: Cannot Start 3D Authorized Service
Cause: The 3D verification service is not enabled.
Solution: Contact your card-issuing bank to enable 3D verification services. Ensure you complete the 3D verification steps or try using a different card.
3. Credit Card Payment Failed with Code 20061: Duplicate Order
Cause: The customer exited the 3D verification process and attempted to pay again, causing a duplicate transaction.
Solution: Complete the 3D verification process as prompted and avoid refreshing the page.
4. PayPal Payment Failed
Cause: Fiido does not support PayPal Credit.
Solution: Use your PayPal account balance or a linked debit/credit card to complete the payment.
Exchange Rate Conversion
All transactions on Fiido's official website are processed in U.S. dollars. If you are paying with a non-USD credit card, your card-issuing bank may apply additional exchange rate conversion fees or incur exchange rate losses. Please contact your bank for any extra charges and claim refunds if necessary.
Payment Security
Transactions are secure. All payments are processed through PayPal, a trusted third-party payment processor that uses encryption to secure your data.
Card information remains private. Fiido does not store any card information on its website, ensuring that your payment details are kept safe.
Checkout is protected. Our checkout process is safeguarded by industry-standard 128-bit SSL encryption, ensuring your personal information remains secure.
With Fiido, you can shop confidently, knowing that your payment information is safe and secure.