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Fiido C11 Pro
Commute Smarter, Ride Smoother.
$1,099
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Fiido C11 Pro City E-Bike

1480 reviews
Trusted by 10000+ riders, Fiido C11 is now even better.

 

Sale price$1,099.00 Regular price$1,799.00 Save $700.00
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$66.00
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⚠️Ships within 60 days

Compatible with all Fiido electric bike models. (Note: Not compatible with electric scooters Q1, Q1S, Q2, B1, K1)


For 1 or 2 children/
Steel structure/
Capacity:40kgs/
20'' rear wheels/
Interior length:73cm/
seat width: 60cm/ 
Interior height:60cm/
5 point harness/
Padded seat/ With tough plastic bottom/
EN15918 tested

$398.00
$648.00
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$66.00
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$28.00
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Note: The silver switch button indicates the new version.
The current C11/C11PRO model uses this new battery.
If your C11 battery has a black switch button, it's the old version.
Please check carefully to avoid purchasing the wrong version.

Buy the old battery.

$267.00
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$66.00
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Size: 385 mm*195 mm*160 mm
Capacity: 10L
Weight: 676g
Material: PU leather+EVA

$60.00
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$99.00
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$22.00
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Accessories
Rear Rack for C11/C21/C22/C11 PRO
Free
$75.00
Mudguard Set for C11/C11 PRO
Free
$80.00
Front Basket For E-Gravel C22/C11/C11 PRO
$66.00
eBike Kids Trailer
$398.00
$648.00
Bike Rack Pannier Bag
$66.00
Rear View Mirror
$28.00
Replacement battery for C11/C11PRO
$267.00
Helmet for Fiido
$66.00
Rear Rack Bag for Fiido
$60.00
Mate Watch for Fiido C11/C11 PRO/C21/AIR/T2/TITAN/L3/NOMADS
$99.00
Fiido phone holder
$22.00
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Free Shipping
2-Year Warranty
Created with Pixso.
30-Day Return
PREORDER:
Ships Week of August 5 from US
🎉 Prime Day Offer Active
Unlock exclusive deals on Fiido eBikes – limited time only!
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Your Prime Day Benefits
1. Save up to 35% off
2. Share your Fiido ride, win exclusive gear
Post your Prime Day bike or order on Facebook for a chance to win:
Pannier Bag、Helmet、Fiido T-shirt、$100 voucher orders over $1,000
Share & Win!

*Rewards will ship before August 30

Torque Sensor
Premium Pedal Assist
Hydraulic Disc Brake
Instant & Powerful Stops
Up to 65 miles
Long Range
499.2Wh
Removable Battery
55 NM
Reliable Power
IP54 Waterproof
Designed for All-Weather
Features at a Glance
  • Torque sensor
  • 64.85 miles range
  • 499.2 Wh removable battery
  • Hydraulic disc brakes
  • 7-speed gear shifter
  • Shock-absorbing front fork
  • Full-bike waterproof
  • Rear rack, optional front basket
  • 264 lbs payload
  • Adjustable seat and handlebars
  • Rider heights: 5'1" (155 cm) - 6'5" (195 cm)
what's in the box
Fiido C11 Pro*1
Fenders*1
User Manual*1
Pedals*1
Open Spanner*1
Allen Key*1
Charger*1
Rear Rack*1
Kickstand*1
FAQ
  • 1. The bike's weight with and without battery?
    54.01 lbs with battery, 46.56 lbs without. (7.45 lbs battery.)
  • 2. Can I ride smoothly without power?
    Yes. Feels like a traditional bicycle when off.
  • 3. How long is the warranty?
    24 months on the whole ebike (excluding consumable parts). See Warranty Policy for more info.
  • 4. Any test ride locations nearby? Any service centers nearby?
    Yes, find them here.
  • 5. What certifications does it have? Is it compliant with EU regulations?
    EN15194, UN38.3 and MSDS. Battery meets EU standard.
  • 6. Can I install a child seat? a bike trailer?
    Yes. Child seat should be 17-20 cm(6.69-7.87'') wide, child’s weight ≤ 25kg(55.12 lbs). Consider brands like Bobike, Thule, and OGK.
    Trailer compatibility: 11.8mm motor axle fits a 12.5-13mm hitch hole (≤5mm thick). For satety, ensure trailer wheel diameter < bike's.
  • 7. Throttle available? Can it be disabled?
    Both yes. Top speed 3.7MPH (6km/h) on throttle. Use the app or unplug the cable to disable the throttle.
  • 8. How to pay by installment?
    Select Klarna at checkout. Split into four or pay in 30 days, both interest-free. Monthly also available. Up to $3000 per transaction.
  • More FAQs
    Customer service: service@fiido.com;
    Tel: (852)56216918, 9AM - 10PM (GMT+8), Mon to Fri

Rider Reviews

Fiido C11 Pro Review - The Best Value City Cruiser Got BETTER!
The best electric bike for newbies.
Fiido C11 Pro Review Step-Thru eBike With Torque Sensor
Want the PERFECT Urban Electric Bike? Fiido C11 Pro Review Reveals All!
Beautiful, affordable city electric bike
The Fiido C11 Pro Upgrade is Here – A Comparison of the New vs. Classic Model
FIIDO C11 PRO City Bike with Torque Sensor - Review Test Demo - Almost Perfect!
The best electric city bike at an incredible PRICE! Fiido C11 Pro
FIIDO C11 PRO: A new level of style and performance.
The BEST city bike is back with 2 upgrades (1 aesthetic) Fiido C11 Pro
Evolution Powered by You
Fiido C11 Pro builds on the positive reception of the Fiido C11, which over 10,000 riders have embraced since its launch in March 2024. Some riders shared their desire for a more responsive pedal sensor, and we took that feedback to heart. The result? Fiido C11 Pro—crafted to provide an even smoother and more intuitive riding experience.
Your Ride. Your Choice.
+Front Basket
+Chain Guard
+Pannier Bag
+Rear Rack Bag
Bold.
Seamless.
City-Ready.

Go Far. Roll Easy.

Up to 104 km on one charge
Torque sensor for efficient pedal-assist
Removable 499.2Wh battery

Confident Control, Anytime

Powerful dual-piston hydraulic brakes for smooth stops
IP54-rated dust and water protection lets you ride worry-free
Bright front light and auto brake light keep you visible on the road

Easy Hill Climb

55Nm high-torque motor, low resistance
7-speed 11:32T gears for any terrain
One-touch walk assist makes ramps effortless

Built Around Your Needs

Shock Minimized

Smooth, stable rides on rough roads with suspension front fork.

3-Device Data Sync

Sync riding data across the display, app and our exclusive Fiido watch, which tracks heart rate and blood oxygen to keep you updated on health.

Suits Diverse Heights and Riding Scenarios

Step-thru frame, adjustable seat, and handlebar ensure compatibility. Mount easily in skirts, with no bike tilting when carrying fragile items.

Puncture-Proof Tyres

Ride with confidence and enjoy a worry-free journey on any terrain.

Next-Level
City Riding.

Real-world Range Testing

Range achievable on mixed urban terrain
Pedal Assist
ECO
Avg. Spd. 
12.69
 MPH
Range: 
64.85
 Miles
Sport
Avg. Spd. 
13.5
 MPH
Range: 
54.32
 Miles
Turbo
Avg. Spd. 
13.86
 MPH
Range: 
49.79
 Miles
Results obtained with a 80kg rider, on flat terrain at 27℃. Range in your riding may be longer or shorter, depending on factors such as terrain, load, wind, temperature, and tire pressure etc.

Specifications

  • DETAILS
    Model Name
    C11 Pro
    Model Code
    C11 Pro
    Net Weight
    54 lbs
    Payload
    264 lbs
  • FRAMESET
    Frame
    700C aluminum alloy step-through city frame
    Fork
    Aluminum alloy suspension fork (40mm travel) with 100mm opening width
    Headset
    Aluminum alloy bearing headset
  • E-SYSTEM
    Drive Unit
    250W
    Battery
    DMEGC/EVE 499.2Wh
    Charger
    48V2A
    Charging Time
    5h
    Display
    LCD 1.47 inch
    Throttle
    Yes (max speed 6km/h)
  • DRIVETRAIN
    Rear Derailleur
    SHIMANO TY300D
    Shifters
    7-speed
    Chain
    KMC Z7
    Crank
    Aluminum alloy 52T
    Rear Cogs
    SHIMANO TZ500 7S (14-28T)
    Sensor
    Torque Sensor Mivice S200
  • BRAKES
    Brakes
    Dual-piston hydraulic disc brake with power cut-off
    Brake Levers
    Hydraulic disc brake
  • WHEELS
    Front Hub
    Aluminum alloy double-bearing barrel axle hub (quick release front axle)
    Rims
    Aluminum alloy double-layer rim
    Spokes
    Stainless steel spokes with brass nipples
    Tires
    CST 27.6*1.57
  • COMPONENTS
    Handlebar
    Aluminum alloy (Length: 635mm Maximum diameter: 31.8mm Minimum diameter: 22.2mm)
    Stem
    Aluminum alloy adjustable stem
    Grips
    TPR non-slip handle grip (Length: about 130mm)
    Saddle
    VELO vacuum full-fit saddle
    Seatpost
    Aluminum alloy clamp head seatpost (Length: 400mm, Diameter: 33.9mm)

Geometry

All measurements provided in mm unless otherwise noted.
Rider heights 5'1" (155cm) - 6'5" (195cm)
Wheel size CST 700*40C
A-Seat tube 450
B-Seat tube angle 73°
C-Head tube 190
D-Head angle 70.5°
E-Top tube length 605
F-Standover height 572
G-BB drop 68
H-Rear Center 468
I-Wheelbase 1115
J-Reach 398
K-Stack 676
L-Maximum seat height 1050
M-Minimum seat height 790
N-Rear rack height 755
O-Total length 1820
P-Handlebar height 1150
Q-Handlebar length 670
R-Rear Rack Load 25kg
S-Sear rack outer diameter length 300
T-Rear rack width 128

FAQ

Return and Refund
Can I return the e-bike if I’m not satisfied?

Yes. You can return the e-bike to the location provided by our after-sales customer service team. Refunds will be issued as long as the e-bike is returned within 30 days of purchase, unused, and in its original packaging.

Who is responsible for the return shipping costs?

If the return is due to a product defect, we will cover the shipping costs. Otherwise, the customer will be responsible for the return shipping fees.

How long will it take to receive my refund?

Refund processing times depend on the order status:

Before shipment (no tracking number issued): Refunds are processed within 3-5 business days.

After shipment (tracking number issued): Refunds will be processed within 7-10 business days once the returned items are received at our location.

Order Processing and Delivery
How long does it take to process and ship my order?

Orders for in-stock e-bikes are processed within 3-5 business days. Once shipped, delivery typically takes 5-10 days depending on your location. Overall, you can expect to receive your e-bike within 8-15 days.

How can I track my order?

Once your order ships, you’ll receive an email with tracking information to monitor its progress.

How long does it take?
For in-stock items:

E-Bikes: Expected delivery within 5-10 business days, depending on your location.

E-Scooters: Shipped from China, with an estimated delivery time of60-80 business days, depending on your location.

Accessories: Shipped from China, with an estimated delivery time of 15-20 business days, depending on your location.

Delivery to remote locations may take longer, and the estimated time will depend on your location and the carrier's availability.

For pre-order items:

Total shipping time is counted by adding the estimated shipping date on the product page to the standard delivery time for your region.

Why can't I find my order information?

Case 1: No account registered → Just sign up with the email you used for your order, and the information will be linked automatically.

Case 2: Registered email doesn't match order email → Contact us and provide both email addresses, and we’ll help you merge the orders.

Can I change my delivery address, color, size, or model?

✅ Before the tracking number is generated: Contact us via email (service@fiido.com) to make changes.

❌ After shipping: No changes could be made due to shipping agreements. Please double-check your information before placing an order. If you really need changes, please contact us — note that there may be extra logistics fee.

How do I track my shipment?

Once your order is shipped, you’ll receive a shipping confirmation email with a tracking link — you can click it directly to check the status.

Or log in to your account to view your tracking details. Click here https://eu.fiido.com/tools/tracking.

Repair and Warranty
What should I do if my e-bike needs repair?

If your e-bike requires repair, please contact our customer service team. We will guide you through the repair or replacement process. Our team specializes in after-sales service in the US.

What is the warranty period for the e-bike?

We offer the following warranty coverage:

- 36 months on the frame.

- 24 months on the whole ebike (excluding consumable parts)

See Warranty Policy for more info.

An item/a part is missing from my order — what should I do?

📌 Reason: Small parts may get stuck in the packaging or the package may be opened during transit.

💡 What to do: Take clear photos of the shipping label and SKU label of the product(s) on the box. Then record a full unboxing video (without editing). If you find any damaged parts inside, we’ll send you free replacement parts or arrange compensation.

An item/a part is missing from my order — what should I do?

📌 Reason: Small parts may get stuck in the packaging or the package may be opened during transit.

💡 What to do: Verify box seals are fully intact with no signs of tampering. When unboxing, film in a continuous shot without pauses, clearly showing the bike and all parts. If you confirm any missing parts, contact us with photos and videos, and we’ll prioritize sending the replacements to you.

Please keep the original packaging and all components for at least 30 days after delivery. This helps with any necessary repairs or returns.

Product Details
Is the display easy to replace?

Yes, modular design allows quick replacement within 10 minutes.

What does the app do? How does the bike connect to the app?

You can start the bike, track data, and connect with other riders with the app. Download the "Fiido" app and pair via Bluetooth.

Which factors contribute to the riding range?

Riding range is influenced by assist mode, terrain, wind conditions, temperature, surface type, traffic stops, rider's weight, load, and tire pressure etc.

Can the bike handle rough terrain?

Yes. You pedal lighter on moderately uneven paths with torque sensor, a high torque motor, and 7-speed gearing. Also, the suspension fork and Velo vacuum full-fit saddle absorb shock for comfort.

What is the top speed?

15.5 MPH.

What is the rear rack capacity?

55 lbs (25 kg).

Where is the eBike serial number located?

The serial number is located on the head tube of the eBike.

What's in the Box

Fiido C11 Pro*1
Fenders*1
User Manual*1
Pedals*1
Open Spanner*1
Allen Key*1
Charger*1
Rear Rack*1
Kickstand*1

Unboxing Video

Customer Reviews

Based on 1480 reviews
80%
(1178)
18%
(259)
1%
(22)
1%
(8)
1%
(13)
C
Customer

As expected and more

A
Amina Sulayman

Good bike

J
Joe Wilson
On the road again.

I'm very happy with my Fiido Bike, First time on the bike I got used to cycling it immediately. First day I did 26km everything went smoothly, couldn't wait to go out again, as of today I've completed 180k in the past 2 weeks, great fun to ride.

J
Joakim Åberg
Parts

Fast delivery and good support.

N
Nigel Taggart
The Perfect e-bike .

Searched a long time & read many reviews about e-bikes and came to this one the Fiido Pro. This seemed to be actually what my wants & needs required . Bought the bike as a present for the wife and I can tell you,, she absolutely has fallen in love with it. The bike does everything it is sold to do & perform. I cannot find a fault anywhere & it arrived on time . A big up to FIIDO . You hit the bull’s eye with this bike. Would definitely say a big thanks to them for their honesty in their description & quality in this build of e-bike. So I thank them. Well deserved. Paddy from Portsmouth UK .

Hi Paddy,

Thank you so much for your wonderful review! We're thrilled to hear that the Fiido C11 Pro has met your expectations and that your wife loves it.

It's great to know that you found the bike’s performance and quality to be top-notch, and we appreciate your kind words about our honesty in product descriptions.

If you have any further questions or need assistance, feel free to reach out anytime. Enjoy your rides, and thank you for choosing Fiido!

Best regards,
Fiido Team

Reviews in Other Languages

a
abel PREVEAU
Velo c11 pro

Livraison. Sans problème, montage simple, produit conforme. Je suis satisfait

S
Serge Colin
Reçu rapidement mais…

Vélo reçu en quelques jours : très bien.
Par contre il n’y a pas le certificat d’homologation ou de conformité, qui est indispensable pour la demande de prise en charge de la région IDF.

Bonjour,
Merci pour votre retour ! 😊 Nous sommes ravis que la livraison du vélo ait été rapide, mais nous sommes désolés pour l'absence du certificat d’homologation. 🙏
Nous comprenons l’importance de ce document pour votre demande de prise en charge auprès de la région IDF. Vous pouvez contacter notre service après-vente à l’adresse support@fiido.com, nous vous aiderons à obtenir les documents nécessaires. ✉️
Si vous avez d’autres questions, n’hésitez pas à nous contacter, nous serons ravis de vous aider ! 😊
Merci pour votre patience et votre compréhension ! 🙌

r
ronny leclercq
topfiets !

zeer tevreden

Fiido Mate

Ready to upgrade your ride with intelligent connectivity?

Fitness Tracking PC
Fitness Tracking Mobile
Fitness Tracking

It will record all the data that accompanies you on every ride, and witness every breakthrough you make.

Smart Monitoring, Safer Rides

Effortless pairing turns your watch into your bike’s brain.

Smart Monitoring

Track Your Health in Real Time.

Health Tracking

Thoughtful Features, Made for Women.

Women's Features

Bluetooth Calling. Answer on Your Wrist.

Syncing riding data

Proximity Start

Your Fiido Mate is more eager to start each ride than you are. Now, let's approach
- hop on - and start riding in one fell swoop.

The ebike starts automatically when your Fiido Mate is nearby and shuts off on its own when you walk away.

(Notice: Measurement results are for reference only, and are not intended for medical use.)

Ride Smarter with Fiido App

Your rides are automatically synced so you can monitor them in detail at any time.

Facebook Group

Join the vibrant Fiido community to stay up-to-date and connect with fellow riders. Tell us what you want to see in our future products — our CTO is listening!
Join Now

Why Choose Fiido?

A great ride for a great price.

Fiido is a fast-growing Ebike brand that's had its fair share of ups and downs—but has proven that it has what it takes to rise above.

Beautiful, well-built, high-quality E-bike for this price segment.

The E-bike for People Who Say They'dll Never Get An E-bike.

It's something that commuters will love riding daily.

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