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The C11 can be fully charged in just 5 hours and features a 500W rated power motor, with a peak power of up to 678W, reaching a top speed of 40 km/h (25 mph). Additionally, it comes with 5 adjustable assist levels, and the 500W brushless geared motor offers high torque and low power consumption. Thanks to FIIDO's independent speed sensor algorithm, the C11 offers a riding range of up to 90 km (56 miles) on a single charge.

The C11 features advanced shock absorbers for a smooth ride, even on rugged terrain. Additionally, our adjustable handlebars and Velo saddle are designed to ensure the rider's comfort during the journey.

Please download the "Fiido" application from the Google Play Store or the iOS App Store. After registering, simply use Bluetooth to connect your C11 to the app.

The C11 is compatible with trailer installation, allowing you to enhance its utility post-purchase.

The battery is removable for easy replacement, though frequent removal is not recommended to maintain the bike's design integrity.

While the bike has an IP54 rating for general waterproofing, we advise against riding in severe weather for safety reasons.

You can start the entire bike through the Fiido Mate or app effortlessly and monitor real-time sports data such as heart rate and blood oxygen during your ride. Plus, share and exchange cycling insights with enthusiasts worldwide, enhancing your riding experience.

The rear rack, made of durable aluminum alloy, supports up to 25 kg (55 lbs), perfect for carrying children or pets.

Yes, the C11 features an intelligent anti-theft lock that can be unlocked via key or app, providing enhanced security.

To unlock the top speed of your C11 eBike, click this link to view the video: Fiido-C11-unboxing-video. Please start watching around the 4:35 mark.

Yes, it can be installed. We recommend the following dimensions for installing the child seat: leg rest board spacing greater than 135 mm (5.3 inches).

The C11 is equipped with a powerful 500W motor, ensuring effortless riding.

The Fiido C11's 55 Nm torque motor provides powerful propulsion, making your rides smooth and effortless.

Insurance policies vary by country. We recommend consulting your local insurance provider to confirm whether purchasing insurance is necessary.

For the Fiido C11's rear rack, it is recommended to install a child seat that is 17 cm to 20 cm wide and can carry a weight of up to 25 kg(55 lbs). Most child seats are generally designed for this weight. Here are some reputable brands you might consider: Bobike (Netherlands), Thule (Sweden), and OGK (Japan).

Yes, here are the standard specifications:
Bottle cage hole spacing: 64mm
Screw specifications: M5×P0.8×14

The box includes: Fiido C11*1, Fenders*1, User Manual*1, Pedals*1, Ring Wrench*1, Allen Key*1, Charger*1, Luggage Rack*1, Stand*1.

The warranty periods are as follows:
(1) Frame: 36 months
(2) Display instrument, Controller, Charger, Main wiring harness, Fork, Handlebar, Stem, Seatpost: 12 months
(3) For other components, please refer to our warranty policy: Warranty Policy

Yes, if you encounter major quality issues or significant defects within 30 days of receiving the product, you're eligible for a return or exchange. See our return policy page for more information.

We currently offer installment payments through Klarna. For more information, please refer to the Klarna page: klarna

Shipping and duties are free for the UK, US, and EU, though delivery is unavailable in a small number of regions. For more information, please visit: Shipping Delivery

Standard delivery takes 3-7 business days.

Yes. Our innovative display features a modular design, enabling quick replacement within 10 minutes. Most replacements can be done independently, or you can contact the nearest offline store for assistance.

Most parts of the bike come with a one-year warranty. Please visit our warranty page for full details.

The C11 is designed for riders between 150 cm (4'11") and 200 cm (6'6") in height, ensuring a comfortable fit.

We ship products sequentially based on orders from different countries and regions.

The battery can be removed, but frequent removal is not recommended to maintain the bike's overall design integrity. If you need to charge the battery separately, we suggest purchasing an extender battery for convenience.

A range extender battery is available for purchase at the top of this page.

Fiido E-gravel uses a Mivice motor, a torque sensing system, and Fiido's exclusive torque algorithm. This setup instantly measures your pedaling power and provides real-time assistance for an intelligent and effortless riding experience.

Fiido E-gravel offers five power-assist modes: Eco, Normal, Sport, Turbo, and Turbo+. These modes range from low to high power output. Eco mode offers the most energy efficiency, while Turbo+ mode delivers maximum power and speed. You can switch between modes based on your cycling needs.

The new Fiido mid-mounted modular display uses cell phone screen technology, making it clearer and better waterproofed. Positioned centrally, it aligns with most riding habits, and the backlit buttons enhance visibility for night riding. This display offers a safer, more user-friendly design.

Yes. This innovative modular display is designed for easy replacement and can be swapped out in just 10 minutes.

The Fiido E-gravel is designed to offer a more scientific and healthier cycling experience. By connecting to the Fiido Mate or app, you can start the bike effortlessly and monitor real-time fitness data like heart rate and blood oxygen levels during your ride. Additionally, you can share and exchange cycling insights with enthusiasts around the world.

The app may be easily closed by iOS or Android background processes when not in use, causing it to enter deep sleep and making real-time activation unreliable. To prevent user inconvenience, this feature was not implemented for the app. However, you can still explore other exciting features through the app.

Yes, the Fiido E-gravel is IP54 waterproof, and the central display is IP67 waterproof. However, for safety reasons, we do not recommend riding in severe weather conditions.

The Fiido E-gravel can be fully charged in just 3 hours, supporting a range of up to 80 km per charge. Please note that actual range may vary depending on riding conditions.

The bike package includes a pair of fenders, a kickstand, a new mid-mounted display, a headlight, and a taillight. We’re also offering an exclusive extender battery, rear rack, and front basket for the Fiido E-gravel, which will be available for purchase soon. Stay tuned to Fiido for the latest updates.

The rear axle thread of the C21/C22 is M12x1.25. A trailer hitch compatible with this size can be installed.

This E-bike has already obtained UN38.3, MSDS, CE, and FCC certifications, ensuring your riding safety.

Insurance policies vary by country. We recommend consulting your local insurance provider to confirm whether purchasing insurance is necessary.

Yes, here are the standard specifications:
Bottle cage hole spacing: 64mm
Screw specifications: M5×P0.8×14

The box includes:C21*1, Fenders*1, Headlight*1, Pedals*1, Display*1, Taillight*1, User Manual*1, Charger*1, Stand*1.

The warranty periods are as follows:
(1) Frame: 36 months
(2) Display instrument, Controller, Charger, Main wiring harness, Fork, Handlebar, Stem, Seatpost: 12 months
(3) For other components, please refer to our warranty policy: Warranty Policy

Yes, if you encounter major quality issues or significant defects within 30 days of receiving the product, you're eligible for a return or exchange. See our return policy page for more information.

We currently offer installment payments through Klarna. For more information, please refer to the Klarna page: klarna

Normal orders take 3-7 business days for delivery.

Note: If it is during a pre-sale period, please check the shipping time information on the product page.

Shipping and duties are free for the UK, US, and EU, though delivery is unavailable in a small number of regions. For more information, please visit: fiido.com/pages/shipping-delivery.

The price you see for the Fiido E-gravel is the total amount you’ll need to pay. Rest assured, Fiido will not charge you any additional taxes.

Most parts of the bike come with a one-year warranty. Please check our warranty page for more details.

The D3 PRO requires only 5 hours to fully charge. Equipped with a 250W rated power motor, peaking at 429.3W, it can reach a top speed of 15.5 mph (25 km/h). In pedal-assist mode, it covers up to 49 miles (60 km), while in full throttle mode, it can cover 15.5 miles (25 km).

Download the "Fiido" application from Google Play Store or the iOS App Store. After registering an account, use Bluetooth to connect your vehicle.

Yes. The innovative display screen features a modular design, allowing replacement within 10 minutes. Most replacements can be done independently, or you can contact the nearest offline store for assistance.

Fiido E-bikes are ranked at IP54, meaning they can withstand water splashing from any angle and are also dust-protected. When riding Fiido bikes in the rain, they are not damaged by rain drops, mud, or water splashes from the ground. However, they may still be susceptible to damage from jets of water, temporary or continuous immersion in water, or washing with high-pressure devices.

One of the lightest on the market, with a mere 38.6 lbs (17.5 kg) total weight, thanks to the aluminum alloy used throughout the body.

The D3 PRO, when folded, measures 49 x 11.8 x 24 inches (1240 x 300 x 610 mm). Enjoy effortless transportation with Fiido's loosened and folded stem extender.

No, the current version is on a promotional price and therefore does not include an air pump.

This E-bike has already obtained UN38.3, MSDS, FCC, and CE certifications, ensuring your riding safety.

Insurance policies vary by country. We recommend consulting your local insurance provider to confirm whether purchasing insurance is necessary.

Yes, here are the standard specifications:
Bottle cage hole spacing: 64mm
Screw specifications: M5×P0.8×14

The box contains: Fiido D3Pro*1, user manual*1, pedals*1, Allen key*1, charger*1.

The warranty periods are as follows:
(1) Frame: 36 months
(2) Display instrument, Controller, Charger, Main wiring harness, Fork, Handlebar, Stem, Seatpost: 12 months
(3) For other components, please refer to our warranty policy: Warranty Policy

Yes, if you encounter major quality issues or significant defects within 30 days of receiving the product, you're eligible for a return or exchange. See our return policy page for more information.

We currently offer installment payments through Klarna. For more information, please refer to the Klarna page: klarna

Shipping and duties are free for the UK, US, and EU, though delivery is unavailable in a small number of regions. For more information, please visit: fiido.com/pages/shipping-delivery.

Normal orders take 3-7 business days for delivery.

Most parts of the bike come with a one-year warranty. Please check our warranty page for more details.

Riders ranging from 150 cm to 185 cm (4 feet 9 inches to 6 feet 1 inch) in height can easily handle our bike.

The Fiido E-Bike features a one-piece wheel design, eliminating the need for regular inspections and replacement of spokes.

We recommend purchasing a battery rack for easier transport of additional batteries. However, if you have other carrying methods, such as bags, buying the battery separately is fine.

This data is based on testing. Adding extra batteries increases the bike's weight, which in turn increases the load on the battery pack, affecting the overall range.

This E-bike has already obtained UL2849 and UL2271 certifications, ensuring your riding safety.

Insurance policies vary by country. We recommend consulting your local insurance provider to confirm whether purchasing insurance is necessary.

For the Fiido Titan's rear rack, it is recommended to install a child seat that is 17 cm to 20 cm wide and can carry a weight of up to 25 kg(55 lbs). Most child seats are generally designed for this weight. Here are some reputable brands you might consider: Bobike (Netherlands), Thule (Sweden), and OGK (Japan).

Yes, here are the standard specifications:
Bottle cage hole spacing: 64mm
Screw specifications: M5×P0.8×14

The box contains:E-bike*1, 15mm socket wrench*1, bell*1, mudguards*1, headlight*1, pedals*1, Y-Allen key*1, socket wrench*1, handlebar cover*1, charger*1, user manual*1, Allen key*1, ring spanner*1.

The warranty periods are as follows:
(1) Frame: 36 months
(2) Display instrument, Controller, Charger, Main wiring harness, Fork, Handlebar, Stem, Seatpost: 12 months
(3) For other components, please refer to our warranty policy: Warranty Policy

Yes, if you encounter major quality issues or significant defects within 30 days of receiving the product, you're eligible for a return or exchange. See our return policy page for more information.

We currently offer installment payments through Klarna. For more information, please refer to the Klarna page: klarna

An exclusive rack that can hold two additional batteries can be purchased separately, providing a range of up to 400 km (248 miles).

Yes, the innovative modular design allows the display to be replaced within 10 minutes.

Connecting to the Fiido Mate or app allows you to start the bike, monitor real-time data like heart rate and blood oxygen, and share cycling insights globally.

The app may be forced into sleep by background processes, causing bugs. Hence, proximity unlock is not available through the app but works via the smartwatch.

The bike has an IP65 rating, making it waterproof. However, we advise against riding in bad weather for safety.

Normal orders take 3-7 business days for delivery.

Most parts of the bike come with a one-year warranty. Please check our warranty page for more details.