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Contact Us
Need Help？
Our online email response time is within 8～24 hours on business days, please be patient.
1. For after-sales service, please contact
- support@fiido.com
2. For wholesale inquiries, please contact
- sales@fiido.com
3. For brand promotion, endorsement, please contact
- pr@fiido.com
4. For questions about orders on our website, please contact
- service@fiido.com
5. Welcome to submit more opinions about the products to our CTO——Keven
- keven@fiido.com
Fiido Technology Co., Limited
Hong Kong Office Address:
FLAT/RM 917B, BLK A, 9/F, NEW MANDARIN PLAZA, NO.14 SCIENCE MUSEUM ROAD, TSIMSHATSUI, Kowloon, Hong Kong
Email: service@fiido.com
Shenzhen Office Address (Manufacturing & Warehouse)
No.146 Room 301, Hengping Highway, Longgang District, Shenzhen, Guangdong Province,
China 518000
Email: service@fiido.com
Fiido Support & Contact
How can we help?
Get in contact with our professional support team. Whether you’ve got a question about your order or ebike, we will respond within 24 hours to your message with the answers to all of your questions.
How to Get in Touch
Help with my order
If you have other questions about the order, product, or shipping, we are happy to help you.
After-sales service
Something not right with your e-bike or accessories? We’ll help you step by step to help solve the problem.
Wholesale inquiries
If you are looking for the supply of low cost for businesses and resellers, please don't hesitate to contact us.
Brand promotion
For branding, public relations, media and influencer inquires, please contact us for further information.
Contact Fiido CTO
Welcome to submit more opinions about the products to our CTO——Keven