A great ride for a great price.
-About Product
How long can I ride on a single charge?
The D3 PRO requires only 5 hours to fully charge. It comes equipped with a 250W rated power motor, capable of peaking at 429.3W. It can reach a top speed of 25km/h. In pedal-assist mode, it can cover up to 49 miles (60km), while in full throttle mode, it can cover 15.5 miles(25km).
How do I connect the D3 PRO to the APP?
Please download the "Fiido" application from Google Play Store or the iOS App Store. After registering an account, use the Bluetooth feature to connect your vehicle.
Is the display easy to repair and replace?
Yes. This innovative display screen features a modular design, allowing replacement within 10 minutes. Most replacements can be done independently, or you can contact the nearest offline store for assistance.
Can I ride it in the rain? Is the battery waterproof?
Fiido E-bikes are ranked at IP54, which means Fiido E-bikes can deny water splashing from any angle, also dust protected. When you are riding Fiido bikes in rain, the bike would not be damaged by the rain drops, the splash of mud and water from the ground. However, it still leaves the bike susceptible to damage if faced with jets of water, or temporary or continuous immersion in water or wash with high-pressure devices.
How heavy is the D3 PRO eBike?
One of the lightest on the market with a mere 38.6 lbs total weight, thanks to the aluminum alloy used throughout the body.
Is the D3 PRO easy to carry? I want to put it in the trunk of my car.
The D3 PRO, when folded, measures 1240*300*610. Enjoy effortless transportation with Fiido's loosened and folded stem extender.
Does the D3Pro come with an air pump?
No, the current version is on a promotional price and therefore does not include an air pump.
-Shipment
Do I need to pay for shipping and duties?
Your address will enjoy free shipping and duty services. (For other locations) Free shipping and duties are included for the 48 contiguous states, excluding Alaska, Hawaii, Puerto Rico, and other U.S. territories. (For the United States)
When will I receive the bike and accessories?
Normal orders take 3-7 business days for delivery.
-Other
How long is the warranty?
For most parts of the bike ,they come with a one-year warranty,please check our warranty page for more details.
What is the recommended height range for riders?
Riders ranging from 150cm (4.9') to 185cm (6.5') in height can easily handle our bike.
