Contact us
How to Get in Touch
Help with my order
If you have other questions about the order, product, or shipping, we are happy to help you.
Email: support@fiido.com
Customer care
Something not right with your e-bike or accessories? We’ll help you step by step to help solve the problem.
Pre-sale: service@fiido.com
After-sale: support@fiido.com
After-sale: support@fiido.com
Wholesale inquiries
If you are looking for the supply of low cost for businesses and resellers, please don't hesitate to contact us.
Email: sales@fiido.com
Brand promotion
For branding, public relations, media and influencer inquires, please contact us for further information.
Email: pr@fiido.com
Contact Fiido CTO
Welcome to submit more opinions about the products to our CTO——Keven
Email: keven@fiido.com
Telephone Support
Answering Time: 9AM- 6PM (GMT+8), Mon.- Fri.
Tel: (852)56216918