Fiido C11 Pro City E-bike Skip to content
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Fiido C11 Pro City E-bike

663 reviews
Trusted by 10000+ riders, Fiido C11 is now even better.

 

Sale price$1,099.00 Regular price$1,799.00 Save $700.00
Standard size: 5'1" (155cm) - 6'5" (195cm)
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Front Basket For E-Gravel C22/C11/C11 PRO

$66.00
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Rear View Mirror

$22.00
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Fiido phone holder

$27.00
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Rear Rack Bag for Fiido

Size: 385 mm*195 mm*160 mm
Capacity: 10L
Weight: 676g
Material: PU leather+EVA

$60.00
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Bike Rack Pannier Bag

$66.00
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Helmet for Fiido

$66.00
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Mate Watch for Fiido Titan/C21/C22/C11/C11 Pro/T1 Pro/Air

$99.00
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eBike Kids Trailer

Compatible with all Fiido electric bike models. (Note: Not compatible with electric scooters Q1, Q1S, Q2, B1, K1)


For 1 or 2 children/
Steel structure/
Capacity:40kgs/
20'' rear wheels/
Interior length:73cm/
seat width: 60cm/ 
Interior height:60cm/
5 point harness/
Padded seat/ With tough plastic bottom/
EN15918 tested

$398.00
$648.00
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Additional New Battery for C11/C11PRO

Note: The silver switch button indicates the new version.
The current C11/C11PRO model uses this new battery.
If your C11 battery has a black switch button, it's the old version.
Please check carefully to avoid purchasing the wrong version.

Buy the old battery.

$267.00
add accessory
Accessories
Front Basket For E-Gravel C22/C11/C11 PRO
$66.00
Rear View Mirror
$22.00
Fiido phone holder
$27.00
Rear Rack Bag for Fiido
$60.00
Bike Rack Pannier Bag
$66.00
Helmet for Fiido
$66.00
Mate Watch for Fiido Titan/C21/C22/C11/C11 Pro/T1 Pro/Air
$99.00
eBike Kids Trailer
$398.00
$648.00
Additional New Battery for C11/C11PRO
$267.00
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Lifetime Technical Support
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30-Day Return
Torque Sensor
Mivice S200
Hydraulic Disc Brake
Instant & Powerful Stops
Up to 65 miles
Long Range
499.2Wh
Removable Battery
250W
Motor Power
IP54 Waterproof Rating
Ingress Protection
Features at a Glance
  • Torque sensor
  • 64.85 miles range
  • 499.2 Wh removable battery
  • Hydraulic disc brakes
  • 7-speed gear shifter
  • Shock-absorbing front fork
  • Full-bike waterproof
  • Rear rack, optional front basket
  • 264 lbs payload
  • Adjustable seat and handlebars
  • Rider heights: 5'1" (155 cm) - 6'5" (195 cm)
what's in the box
Fiido C11 Pro*1
Fenders*1
User Manual*1
Pedals*1
Open Spanner*1
Allen Key*1
Charger*1
Rear Rack*1
Kickstand*1
FAQ
  • 1. The bike's weight with and without battery?
    54.01 lbs with battery, 46.56 lbs without. (7.45 lbs battery.)
  • 2. Can I ride smoothly without power?
    Yes. Feels like a traditional bicycle when off.
  • 3. How long is the warranty?
    Warranty periods vary by part: e.g. structural parts 12 to 36 months, power and wheel components 12 months. See Warranty Policy for more info.
  • 4. Any test ride locations nearby? Any service centers nearby?
    Yes, find them here.
  • 5. What certifications does it have? Is it compliant with EU regulations?
    UN38.3 and MSDS. Battery meets EU standard.
  • 6. Can I install a child seat? a bike trailer?
    Yes. Child seat should be 17-20 cm(6.69-7.87'') wide, child’s weight ≤ 25kg(55.12 lbs). Consider brands like Bobike, Thule, and OGK.
    Trailer compatibility: 11.8mm motor axle fits a 12.5-13mm hitch hole (≤5mm thick). For satety, ensure trailer wheel diameter < bike's.
  • 7. Throttle available? Can it be disabled?
    Both yes. Top speed 3.7MPH (6km/h) on throttle. Use the app or unplug the cable to disable the throttle.
  • 8. How to pay by installment?
    Select Klarna at checkout. Split into four or pay in 30 days, both interest-free. Monthly also available. Up to €3000 per transaction.
  • More FAQs
    Customer service: service@fiido.com;
    Tel: (852)56216918, 9AM - 6PM (GMT+8), Mon to Fri

The Story of Fiido C11 Pro

Fiido C11 Pro is upgraded from Fiido C11, which has won over the hearts of more than 10,000 riders since its March launch. Some riders expressed a desire for a more responsive pedal sensor. We listened, and Fiido C11 Pro was born.

Torque Sensor

MIVICE S200 Dual-Sided Torque Sensor, EN 13849 Certified

Ultra-High Tolerance, Near-Natural Cycling Experience

The patented non-contact sensing tech (world only) offers great reliability and long-term stability, detecting pedal pressure within 0.01 seconds for precise power output.

Resistant to Rain, 100% Dust-Tight

Rated IP67, top civilian rating. Can sustain up to depths of 15cm to 100cm of water for 30 minutes max.

Robust, Durable, 0-Maintenance

Withstands harsh weather conditions and minimizes risks from wear, failure, or damage with the concealed structure.

Minimalist Setup, Easy to Install

Simply replace the original frame’s centre column to set up - easy for professional and commuter riders alike.

499.2Wh High-Capacity Removable Battery

EU Standard Compliant

Charge Once, Commute All Week

Range increased to 65 miles — 35% longer range than standard commuter ebikes and 16% than the C11 — with the 499.2Wh (48V, 10.4Ah) battery and energy-saving torque tech.

Portable Charging, Anywhere, Anytime

Charge without moving your e-bike, thanks to the removable battery design. Battery upgradable for longevity plus easier maintenance.

Frost and Explosion-Proof, Withstands Bad Weather

Passed 10+ tests, including charge-discharge, temperature, and short-circuit. BMS technology.

Features You'll Love

Stop With a Light Touch

Deliver max. force feedback and top braking power using dual-piston hydraulic disc brakes.

Powerful, Noise-Free Hill Climbs

55Nm low-resistance motor. High torque for ascents. Low-noise brushless structure. 250W, EU compliant and energy efficient.

Faster on Flat Roads, Easier on Ramps

Higher speed than belt-chain bikes on flats, effortless on hills. Shimano 7-speed 11:32T gear ratio optimizes riding on every terrain.

Ready for Rain or Snow

Full-bike resistance to dust and splashes. Reliable use in all weathers with IP54 rating.

Walk Uphill and Transport Items with Ease

Smooth, no-resistance pushing with one-touch assist.

Clear Readings in Any Weather

Readable in rain or bright sunlight, 1.47-inch color HD display for reliable info access.

Shock Minimized

Smooth, stable rides on rough roads with suspension front fork.

Safety Enhanced

Stay visible with the ultra-bright front light, and alert traffic with the automatic brake light, which activates when slowing.

Suits Diverse Heights and Riding Scenarios

Mount easily in skirts, no bike tilting when carrying fragile items — step-thru frame, adjustable seat and handlebar ensure compatibility.

3-Device Data Sync

Sync riding data across the display, app and our exclusive Fiido watch, which tracks heart rate and blood oxygen to keep you updated on health.

Real-world Range Testing

Pedal Assist
ECO
Avg. Spd. 
12.69
 MPH
Range: 
64.85
 Miles
Sport
Avg. Spd. 
13.5
 MPH
Range: 
54.32
 Miles
Turbo
Avg. Spd. 
13.86
 MPH
Range: 
49.79
 Miles
(The results above were obtained with a rider weighing 80kg, in a flat road environment at 27℃. Please note that the cruising range can vary depending on riding conditions; refer to actual usage for more accurate information)

Specifications

  • DETAILS
    Model Name
    C11 Pro
    Model Code
    C11 Pro
    Net Weight
    54 lbs
    Payload
    264 lbs
  • FRAMESET
    Frame
    700C aluminum alloy step-through city frame
    Fork
    Aluminum alloy suspension fork (40mm travel) with 100mm opening width
    Headset
    Aluminum alloy bearing headset
  • E-SYSTEM
    Drive Unit
    250W
    Battery
    DMEGC/EVE 499.2Wh
    Charger
    48V2A
    Charging Time
    5h
    Display
    LCD 1.47 inch
  • DRIVETRAIN
    Rear Derailleur
    SHIMANO TY300D
    Shifters
    7-speed
    Chain
    KMC Z7
    Crank
    Aluminum alloy 52T
    Rear Cogs
    SHIMANO TZ500 7S (14-28T)
    Sensor
    Torque Sensor Mivice S200
  • BRAKES
    Brakes
    Dual-piston hydraulic disc brake with power cut-off
    Brake Levers
    Hydraulic disc brake
  • WHEELS
    Front Hub
    Aluminum alloy double-bearing barrel axle hub (quick release front axle)
    Rims
    Aluminum alloy double-layer rim
    Spokes
    Stainless steel spokes with brass nipples
    Tires
    CST 27.6*1.57
  • COMPONENTS
    Handlebar
    Aluminum alloy (Length: 635mm Maximum diameter: 31.8mm Minimum diameter: 22.2mm)
    Stem
    Aluminum alloy adjustable stem
    Grips
    TPR non-slip handle grip (Length: about 130mm)
    Saddle
    VELO vacuum full-fit saddle
    Seatpost
    Aluminum alloy clamp head seatpost (Length: 400mm, Diameter: 33.9mm)

Geometry

All measurements provided in mm unless otherwise noted.
Rider heights 5'1" (155cm) - 6'5" (195cm)
Wheel size CST 700*40C
A-Seat tube 450
B-Seat tube angle 73°
C-Head tube 190
D-Head angle 70.5°
E-Top tube length 605
F-Standover height 572
G-BB drop 68
H-Rear Center 468
I-Wheelbase 1115
J-Reach 398
K-Stack 676
L-Maximum seat height 1050
M-Minimum seat height 790
N-Rear rack height 755
O-Total length 1820
P-Handlebar height 1150
Q-Handlebar length 670
R-Rear Rack Load 25kg
S-Sear rack outer diameter length 300
T-Rear rack width 128

FAQ

About the Product
How long can I ride on a single charge?

The C11 Pro can be fully charged in just 5 hours and features a 250W motor, with a peak power of up to 678W, reaching a top speed of 40km/h. Additionally, it comes with 5 adjustable assist levels, and the 250W brushless geared motor offers high torque and low power consumption. With FIIDO's independent speed sensor algorithm, it can achieve a riding range of up to 65 miles.

Can I ride on rough terrain?

The C11 Pro comes equipped with shock absorbers, allowing for a smooth ride even on rugged mountain roads. Additionally, our adjustable handlebars and Velo saddle are designed to ensure the rider's comfort during the journey.

How do I connect the C11 Pro to the app?

Please download the "Fiido" application from the Google Play Store or the iOS App Store. After registering, simply use Bluetooth to connect your C11 Pro to the app.

Is it possible to install a trailer after purchase?

The C11 Pro is capable of installing a trailer after purchase.

Can the battery be removed?

The battery is removable for easy replacement, though frequent removal is not recommended to maintain the bike's design integrity.

Is it possible to ride in rainy weather?

While the bike has an IP54 rating for general waterproofing, we advise against riding in severe weather for safety reasons.

What are the advantages of connecting my bike to thee Fiido Mate Smartwatch or Fiido App?

You can start the entire bike through the Fiido Mate or app effortlessly and monitor real-time sports data such as heart rate and blood oxygen during your ride. Plus, share and exchange cycling insights with enthusiasts worldwide, enhancing your riding experience.

What is the maximum weight capacity of the rear rack on the E-bike?

The rear rack, made of durable aluminum alloy, supports up to 25 kg (55 lbs), perfect for carrying children or pets.

Is there an anti-theft lock on the E-bike?

Yes, the C11 Pro features an intelligent anti-theft lock that can be unlocked via key or app, providing enhanced security.

How do I unlock the top speed of my C11 Pro E-bike?

To unlock the top speed of your C11 Pro eBike, click this link to view the video: Fiido-C11-unboxing-video. Please start watching around the 4:35 mark.

Can I install a child seat on the C11 Pro footrest board?

Yes, it can be installed. We recommend the following dimensions for installing the child seat: leg rest board spacing greater than 135 mm (5.3 inches).

What is the motor power of the C11 Pro?

The C11 Pro is equipped with a powerful 250W motor, ensuring effortless riding.

What is the torque of the motor in Fiido C11 Pro?

The Fiido C11's 55 Nm torque motor provides powerful propulsion, making your rides smooth and effortless.

Do I need to insure this E-bike?

Insurance policies vary by country. We recommend consulting your local insurance provider to confirm whether purchasing insurance is necessary.

What are the dimensions of the child seat? Can you recommend some child seat brands?

For the Fiido C11's rear rack, it is recommended to install a child seat that is 17 cm to 20 cm wide and can carry a weight of up to 25 kg(55 lbs). Most child seats are generally designed for this weight. Here are some reputable brands you might consider: Bobike (Netherlands), Thule (Sweden), and OGK (Japan).

What items are included in the full bike package?

The box includes: Fiido C11 Pro*1, Fenders*1, User Manual*1, Pedals*1, Ring Wrench*1, Allen Key*1, Charger*1, Adapter*1, Luggage Rack*1, Stand*1.

How long is the warranty?

The warranty periods are as follows:
(1) Frame: 36 months
(2) Display instrument, Controller, Charger, Main wiring harness, Fork, Handlebar, Stem, Seatpost: 12 months
(3) For other components, please refer to our warranty policy: Warranty Policy

Can I return or exchange a product with Fiido?

Yes, if you encounter major quality issues or significant defects within 30 days of receiving the product, you're eligible for a return or exchange. See our return policy page for more information.

Does Fiido accept Afterpay?

We currently offer installment payments through Klarna. For more information, please refer to the Klarna page: klarna

Shipment
Do I need to pay for shipping and duties?

Shipping and duties are free for the UK, US, and EU, though delivery is unavailable in a small number of regions. For more information, please visit: Shipping Delivery

When will I receive the bike and accessories?

Standard delivery takes 3-7 business days.

Other
Is the display easy to repair and replace?

Yes. Our innovative display features a modular design, enabling quick replacement within 10 minutes. Most replacements can be done independently, or you can contact the nearest offline store for assistance.

How long is the warranty?

Most parts of the bike come with a one-year warranty. Please visit our warranty page for full details.

What is the recommended height range for riders?

The C11 Pro is designed for riders between 150 cm (4'11") and 200 cm (6'6") in height, ensuring a comfortable fit.

What's In The Box?

Fiido C11 Pro*1
Fenders*1
User Manual*1
Pedals*1
Open Spanner*1
Allen Key*1
Charger*1
Rear Rack*1
Kickstand*1

Unboxing video

Customer Reviews

Based on 663 reviews
82%
(544)
15%
(101)
2%
(10)
0%
(3)
1%
(5)
O
Obinna Okpala
Wider tyres

I wish to have wider tyres with the C11.

S
Stephen Flaherty
Best General E bike available

I have tested many e bikes. I wanted a big general everyday E bike. This one fits the bill in every respect. Its no lightweight bike but is a lot lighter and more nimble than many of the others I tested that cost 5 times the price of this bike. The quality is excellent for the price too. The packaging is exceptional although mine did arrive with a little paint blemish. I already had a Fiido D2 folding e bike and was so impressed with that bike that I felt confident buying the C11 from Fiido too and was not dissapointed.

U
Unicow
Looks great and works perfectly. Great Bike!

This is a really good buy and excellent value for the price. Comfortable saddle and great assistance uphill. Carries a lot if you buy the panniers too. Love this and plan to do many miles yet!

D
Daniele Sciandra
Tutto perfetto !!!

Bici molto bella , più di quello che mi aspettavo !!! Sto valutando l acquisto anche per mia moglie !

J
Julian Bissell
Super bike!

This bike is everything and more than I hoped it would be. I'm getting on a bit now and the Fiido has really put the joy back in cycling for me. It is well made, attractive to look at and performs wonderfully. It is a little heavy, but I find that more reassuring than problematic. All in all very pleased, and very good value for money in my opinion.

Fiido Mate

Ready to upgrade your ride with intelligent connectivity?

Fitness Tracking

It records all your riding data, witnessing every breakthrough you make.

Syncing riding data
Health Monitor

It tracks your heart rate and blood oxygen to keep you aware of your physical condition.

Real-time health data tracking
Achieve your daily goals
Proximity Start

Just hop on and ride instantly. Your Fiido Mate is always ready for a seamless start-up.

The ebike starts automatically when your Fiido Mate is nearby and shuts off on its own when you walk away.

(Notice: Measurement results are for reference only and are not intended for medical use.)

Ride Smarter with Our App

Your rides are automatically synced so you can monitor them in detail at any time.

Facebook Group

Join the vibrant Fiido community to stay up-to-date and connect with fellow riders. Tell us what you want to see in our future products — our CTO is listening!
Join Now

Why Choose Fiido?

A great ride for a great price.

Fiido is a fast-growing Ebike brand that's had its fair share of ups and downs—but has proven that it has what it takes to rise above.

Beautiful, well-built, high-quality E-bike for this price segment.

The E-bike for People Who Say They'dll Never Get An E-bike.

It's something that commuters will love riding daily.

Customer Reviews

Want the PERFECT Urban Electric Bike? Fiido C11 Pro Review Reveals All!
Beautiful, affordable city electric bike
The Fiido C11 Pro Upgrade is Here – A Comparison of the New vs. Classic Model
Fiido C11- The Best Value City Cruiser
Fiido C11 - Easy-to-Ride Commuter E-Bike
An outstanding, high-performance E-bike.
FIIDO C11 - The game-changer among other brands.
I'm still very relaxed even when riding on gravel roads!
With this bike, you'll beat the traffic - FIIDO C11 City E-Bike
The BEST City Electric Bike with ANTI-THEFT! Fiido C11
FIIDO C11 PRO City Bike with Torque Sensor - Review Test Demo - Almost Perfect!
The best electric city bike at an incredible PRICE! Fiido C11 Pro
FIIDO C11 PRO: A new level of style and performance.
The BEST city bike is back with 2 upgrades (1 aesthetic) Fiido C11 Pro
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